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Job Title: Technology Services Camera Technician
Duration: 1 Year
Job Descriptions:
Essential Functions
- Monitors and assists with City-wide cameras (RTIC, "Public Safety Cameras,” and the other City Of Chattanooga and privately owned camera systems.)
- Fundamental understanding of DC(direct currents) and AC(alternating current) electrical circuits,
- Monitors camera feeds channels to verify proper functionality in areas with City Cameras,
- Monitors camera dashboard and works with City departments & vendors to restore service with Cameras,
- Follows up on service requests submitted where troubleshooting or assistance is needed to restore camera service,
- Works directly with the vendors and internal teams to determine cameras needed for new projects and upgrades,
- Works closely with Technology Services (Service Desk, Project Management Office, Infrastructure/Networking, ), & CPD to provide support by:,
- Reviewing videos; Providing footage if requested
Minimum Qualifications
- Three (3) years of camera experience are preferred. A Bachelor's Degree or any combination of equivalent experience and education. High School diploma or equivalent required.
- Good communication skills
- Ability to work well with a team
- Knowledge of interpreting and diagnosing camera issues
Licensing and Certifications
- Genetec Certification preferred
Knowledge and Skills
- Ability to multi-task in a fast-paced environment
- Ability to effectively communicate and disseminate information as needed
- Ability to work with law enforcement units, and vendors
- Ability to accomplish tasks with little to no direct supervision
- Must be familiar with the following: Google Workspace:Google Docs/Google Sheets/Google Mail
- Keen attention to detail
- Experience with camera replacement is preferred
- Applicants selected will serve a six (6) month training/probationary period.
Physical Demand
- Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, climbing, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.
Work Environment
- Medium Work: Exerting up-to 50 pounds of force occasionally, and/or up-to 20 pounds of force frequently, and/or up-to 10 pounds of force constantly to move objects. Incumbents may be subjected to electrical currents.
Special Requirements
- NA